What this field does: The Text Area field collects longer, open-ended written responses from clients – for example, a description, explanation, or set of instructions. Unlike the Single Line of Text field, the Text Area gives clients a larger input box and supports multiple lines of text. It also supports a rich text editor and character count settings.

How to add a Text Area field

  1. Open your request in Step 2. Request Builder.
  2. Select + Add a field, click Text Area to add it to the current section.
  3. Enter a Field Name
  4. Click the field cog on the canvas to open and select its settings.

Available field settings

  • Mandatory: requires the client to complete this field before submitting.
  • Repeatable: allows the client to add multiple responses.
  • Rich text editor: when enabled, clients can format their response with bold, italic, bullet points, etc. When disabled, plain text only.
  • Display size: choose how many lines tall the input box appears (2 lines or 4 lines). This is a visual preference — clients can still type as much as they like.
  • Character count: set a minimum, maximum, or exact character range. A live counter appears for the client as they type.
  • Field Encryption: encrypts the submitted response. See Field Encryption in Gatheroo.

What clients see

Clients see a multi-line text input. If a character count is set, they’ll see a live counter showing how many characters they’ve used. If the rich text editor is enabled, a formatting toolbar appears above the field.