What is a repeater field in Gatheroo?

A repeater field in Gatheroo is a question type that allows clients to add multiple answers to the same question. Instead of creating separate questions for each item (for example, each residential address), you set up one repeater field and clients can add as many entries as they need.

When should I use a repeater field in my request?

Use a repeater field whenever the number of answers may vary between clients, such as past residential addresses, previous employers, directors, or dependants. This keeps your request shorter and more organised, while still allowing clients to provide all required information.

How do I add a repeater field to a Gatheroo template or request?

To add a repeater field, create a new question, set the heading and instructions, then enable the option that allows multiple entries for that question (the repeater toggle). Once saved, your clients will see a single question with controls to add or delete additional entries as needed.

How to Use Repeater Fields in Gatheroo Requests

The repeater field setting lets you ask a question once, and allows your client to add as many answers as they need.

Use them any time a client might have multiple items to list, for example:

Past residential addresses
Previous employers
Directors / shareholders
Bank accounts
Children or dependants

Instead of creating several separate questions, you create one question with the “repeater setting” switched on, and the client can add, remove, and edit as many entries as they need.

1. What Is The Repeater Field Setting?

The repeater field setting will enable your clients to answer a normal question type (e.g. text, address, date, etc.) multiple times – we call it “Make this field repeatable“.

2. How to Add a Repeater Field to Your Request

You will find this option in your field setting when building your request.

Select the “Cog setting” icon on the top right of the field you would like to add the repeatable option to.

This will open the settings options. Depending on the field type you are working with, you may have more or fewer options.

The “Make this field repeatable” option will be toggled off by default and can easily be toggled to “on”.

Next, select “Save Changes” at the bottom of the settings screen.

Your field (or question) is now set up for your clients to be able to answer with the information they need to provide in full.

3. When Should You Use a Repeater Field??

Repeater fields give you a more streamlined way to request information, and for clients to answer correctly and in full.

Use a repeater field when:

The number of answers is unknown or varies by client.
You don’t want to clutter your request with many almost-identical questions.

Avoid using a repeater if there will always be a fixed number of answers, for example, for their current address only.

4. What Your Clients Will See

Using the Address field as an example, you may need to know all of the addresses they have lived in during the last 5 years.

In this case, you would add the address field once, and call it “Residential Addresses”

Enter your instructions to help guide them – for example: “Please enter each address you lived at during the last 5 years”

Your clients will be able to see your question and instructions, and add additional answers if required:

Clients will be able to add and remove additional answers as they complete your request.

5. Fields With Repeatable Options

Fields currently available with this repeatable option include:

Phone numbers
File uploads
Single Text Line
Address
Name

6. Best Practices When Using Repeater Fields

Use clear, plural headings

e.g. Residential Addresses, Previous Employers, Company Directors.

Be explicit in your instructions

Include any time period or coverage requirement.

Example: “Please list all the addresses you have lived in during the last 5 years, with the dates you lived at each address.”

This reduces back-and-forth later.

Consider setting up the field as “Mandatory” to stop your clients from selecting “n/a” and bypassing the question altogether.