Send Emails from Your Own Domain in Gatheroo

When you send emails from your own domain (like info@yourcompany.com), it boosts your brand credibility and ensures better inbox delivery, so your clients are more likely to receive and open your emails.

Step 1: Add Your Domain in Gatheroo

  1. Go to Global Settings > Domain Verification.
  2. In the domain input field, type the domain you want to use (e.g. yourcompany.com) and click Confirm Domain.
  3. After saving, you’ll be shown a set of DNS records (CNAME and TXT) that need to be added to your domain’s DNS.

Tip: You don’t need to add your full email address – just the domain part (e.g. yourcompany.com.au).

Enter your domain user input screen

Step 2: Add DNS Records to Your Domain Provider

To verify ownership, you need to add the DNS records exactly as shown in Gatheroo.

Here’s an example of what you’ll see:

Where do I add these?
  • GoDaddy: DNS > Manage Zones > Select domain > Add Record
  • Cloudflare: DNS > Add Record (make sure proxy is turned off for CNAMEs)
  • cPanel/Hostinger/others: Use their DNS Manager or Advanced DNS settings

GoDaddy Example:

Step 3: Wait for Verification

  1. DNS propagation can take anywhere from a few minutes to 48 hours, depending on your DNS host. During this time:
  2. You’ll see “Not Verified” for each record initially.
  3. Once DNS updates are detected, each record will turn green and show as “Verified”.

Once all required records are verified, you’ll see a confirmation message: “Domain Verified! Any team member can now set a sending email address to match this domain.”

Domain Records Verified UI Screen

Step 4: Set Up Your Verified Email

  1. Go to My Account > Email Settings
  2. Enter the email address you want to send notifications from (e.g. matt@yourcompany.com).
  3. Click Verify Email

Note: your email needs to match the domain you previously verified (e.g. matt@yourcompany.com and not matt@someothercompany.com)

Step 5: Click the Link in the Verification Email

You’ll receive a confirmation email at the address you entered. Click the verification link to confirm that you own the address.

Step 6: You’re Done 🎉

Once verified:

  • Gatheroo will send notifications using your own domain and email address.
  • This improves deliverability and ensures your emails look more professional.

If you ever want to go back to using the default, you can disconnect your custom email and Gatheroo will revert to using noreply@gatheroo.io.

Need some help?

Stuck? Don’t worry! Just reach out to our team and we’ll happily walk you through the process.