The phone field collects a phone number from your end client in a consistent, validated format, making it easier to use the data once it’s been submitted.
What is the Phone Field in Gatheroo?
The phone field in Gatheroo is a dedicated input for collecting phone numbers.
It’s formatted specifically for phone number entry, helping to ensure the data you receive is consistent and usable, rather than a mix of formats you’d get from a plain text field.
When to Use a Phone Field
Use the phone field whenever you need a contact number from your client.
Common examples include:
- Business phone number
- Mobile number
- After-hours contact number
- Director or contact person’s phone number
How to Add a Phone Field to Your Request
- In the Request Builder (Step 2), navigate to the section where you want the field
- Click the + (Add Field) button
- In the field type dropdown, select Phone
- Enter a clear label in the Field Name box (e.g. “Best Contact Number”)
- Optionally add instructions in the description area
- Click Save
Phone Field Settings
- Mandatory: require the client to provide a phone number before submitting
- Conditional Logic: show this field only when a specific Single Select answer has been given
Frequently Asked Questions
What is the phone field in Gatheroo?
The phone field in Gatheroo is a dedicated input for collecting phone numbers from end clients.
It’s formatted for phone number entry to ensure consistent data.
Why use the phone field instead of a single text line field for phone numbers?
The phone field is purpose-built for phone numbers, providing appropriate formatting and validation.
A single text line field would accept any input, which can lead to inconsistent data.
Can I make the phone field mandatory in Gatheroo?
Yes. Open the field settings using the gear icon and toggle on Make this field mandatory to complete .
How do I add a phone number field to a client intake form?
Most client intake tools have a dedicated phone number field that validates the format and optionally supports international dialling codes.
In Gatheroo, the Phone field is purpose-built for collecting phone numbers from clients, it keeps the data clean and consistent, without clients having to figure out the right format.
Should I collect a client’s phone number in a form or just ask by email?
Collecting it in a form is much more reliable, it ensures you always have it on record, in a consistent format, and attached to the right client request.
Asking by email often leads to numbers buried in threads or stored inconsistently.
Using a Phone field in your intake flow means it’s captured once and stored properly.