About Gatheroo
Built in Australia, for the businesses that carry the risk.
Gatheroo is a secure portal for collecting client information and documents. It exists because the businesses handling the most sensitive material in the country were still doing it over email.
Why Gatheroo
Information gathering, without the chasing.
Professional services businesses spend hours every week requesting documents, following up on partial responses and piecing together what arrived where. None of that work is billable, and none of it is defensible if someone asks you to show your process.
Gatheroo replaces that with one process:
Set up in minutes, not weeks
Build a request from your own templates or start from ours. No implementation project.
Nothing for your client to install
They receive a secure link, not a login, and can complete it from their phone.
A record you can produce
Every request, submission and view is logged and timestamped.
Who it helps
Built for the businesses that collect the hardest documents.
Teams of five to fifty who handle sensitive client information every day and are accountable for how they handle it.
Accountants
Onboarding packs, TFNs, ID documents, prior-year financials
Client onboarding and tax season collected the same way every time, so nothing depends on who sent the email.
Mortgage brokers
Payslips, bank statements, photo ID, proof of address
Applicants who would rather not email a passport scan get a secure link instead, with reminders that chase for you.
Law firms
Matter intake forms, signed authorities, identity documents
A defensible record of exactly what was requested, what came back, and when, on every matter you open.
Conveyancers
Contracts, rates notices, ID, signed disclosures
High-volume, deadline-driven intake where one missing document costs a settlement date.
Also used by insurance brokers, financial planners and any business preparing for expanded AML/CTF obligations under Tranche 2.
How it works
From “we need these documents” to a complete record.
Four steps, no client accounts, no attachments, no chasing.
Build the request once
Assemble exactly what you need from guided fields, clear instructions and conditional logic, so clients know exactly what to provide and how. Use your own templates or start from ours.
Preview what they'll see
Review the request exactly as your client will see it before it goes out. Catch missing fields or unclear wording before they do.
Send a link, not a login
Each client receives a unique, secure portal link. Nothing to install, no account to create, no attachment ever sent. Add optional two-factor authentication via email or SMS.
Receive a complete record
Automated reminders handle the chasing until every field is complete. Every view, submission and update is logged: timestamped, ready to produce on request.
Key features
Built around the parts of the job that take the longest.
Every feature here exists because a professional services team told us where the time was going.
Request builder
Create and reuse request templates with file uploads, text fields, dates, lists and signatures.
Team collaboration
Invite team members, share the workload and keep client work visible to the people who need it.
Automated reminders
Scheduled follow-ups run until the request is complete, so no one on your team has to chase.
Two-factor access
Add a passcode delivered by email or SMS before a client can open their request.
Field-level encryption
Sensitive text fields, like a Tax File Number, can be encrypted at rest and hidden from view.
Activity log
Uploaded, viewed, deleted, by whom and when. A file-level record you can produce on request.
Our story
We built it because we needed it.
Gatheroo comes out of Kicking Pixels, an Australian digital agency that spent years collecting documents, credentials and sensitive material from clients the same way everyone else does: over email, then chasing what didn’t arrive.
We looked for a tool that would let us request information properly, keep it in one secure place and show exactly what had been asked for and received. Everything we found was either built for a different market, priced for a different size of business, or hosted somewhere our clients weren’t comfortable with. So we built our own, and it’s what we use for every client engagement today.
Businesses need processes. Clients are individuals. Gatheroo bridges the gap.
Gatheroo is built and operated in Australia under ISO27001-certified processes, with client data stored onshore. We live and breathe Gatheroo, which means the person who answers your question is usually the person who can fix it.