Resetting Your Password from the Dashboard

When You Know Your Current Password:

1. Accessing Settings: Log in to your Gatheroo account. Navigate to the ‘My Account’ section where account settings are managed.
2. Go to Password Reset: Find the ‘Password Reset’ option within the account settings.
3. Enter Your Current and New Passwords:
   • Old Password: Enter your current password.
   • New Password: Type the new password you want to use. Make sure it meets the following criteria:
     • At least 12 characters total
     • At least 1 uppercase letter
     • At least 1 lowercase letter
     • At least 1 number
     • At least 1 special character (e.g., !@#$%^&*)
   • Confirm New Password: Re-enter the new password for confirmation.
4. Save Changes: Click the ‘Save Changes’ button to update your password. A confirmation will appear on-screen or via email that your password has been changed.

Resetting Your Password from the Login Screen

When You Have Forgotten Your Password:

1. Visit Login Page: Go to the Gatheroo login page.
2. Select ‘Forgot Password’: Below the password field, click on the ‘Forgot password?’ link.
3. Enter Your Email Address: You will be prompted to enter the email address associated with your account. Enter it and submit the form.
4. Check Your Email: Look for an email from Gatheroo containing instructions and a link to reset your password. This link is typically time-sensitive, so act promptly.
5. Set a New Password:
   • Follow the link in the email to a password reset page.
   • Enter a new password that adheres to the required security criteria:
     • At least 12 characters total
     • At least 1 uppercase letter
     • At least 1 lowercase letter
     • At least 1 number
     • At least 1 special character (e.g., !@#$%^&*)
   • Confirm the new password by re-entering it.
6. Complete the Reset: Submit the new password. You should receive a confirmation that your password has been successfully reset and you can now log in with the new password.

Benefits of a Secure Password

• Enhanced Security: Strong passwords that include a combination of letters, numbers, and special characters provide better protection against unauthorized access.
• Reduced Risk of Breaches: Strong passwords are less likely to be guessed or cracked, reducing the risk of security breaches.
• Compliance and Trust: Adhering to strong password guidelines helps meet security standards and builds trust among users and clients.

Summary

Gatheroo provides two convenient ways to reset your password, ensuring that you can easily maintain the security of your account. Whether you are logged in and need to change your password, or if you’ve forgotten it and are locked out, these steps will help you securely reset your password and regain access to your account.